SMS Opt-In & Consent
Last updated: August 12, 2026
This page is the Call-to-Action evidence for Nabi's A2P 10DLC campaign registration. It documents the exact, automated message every patient receives the moment they opt in, and the three ways that moment is triggered, for any clinic that uses Nabi as its AI receptionist.
The exact message sent at the moment of opt-in
The instant a patient's phone number is used with Nabi for the very first time, before any other message, Nabi's system automatically sends this text. It is not written by hand by clinic staff. It fires unconditionally from the same code path on every first contact, regardless of channel:
"Example Clinic" is replaced with the real clinic's name. This single message carries all of the required disclosures below, delivered directly to the patient's phone before any conversational reply.
The disclosure published before a patient ever texts or calls
Every clinic's Nabi dashboard (Settings → Phone number) gives them this exact, pre-written disclosure to publish on their website, booking confirmations, and any signage, next to their Nabi-connected number, so patients see it before they opt in:
The dashboard fills in the clinic's real name and number and gives staff a one-click "Copy" button for this text, so the same disclosure is used everywhere the number is published.
The three ways this moment is triggered
Nabi has no signup form of its own. A phone number enters the system, and this confirmation fires, through exactly one of these three paths:
1. Texting the clinic
A patient texts the clinic's Nabi-connected phone number to ask about services or request an appointment. The confirmation above is the first reply they receive.
2. Calling the clinic
A patient calls the clinic's Nabi-connected phone number. The confirmation above is sent to their phone as soon as the call connects.
3. Giving their number to clinic staff
A patient gives their phone number to clinic staff by phone or in person to book an appointment. Staff enter it into the clinic's Nabi dashboard, the same "Add booking" flow used for any walk-in or phone booking, and the confirmation above is sent immediately.
Required disclosures (all included in the message above)
- Message frequency varies based on your appointment activity with the clinic.
- Message and data rates may apply.
- Reply HELP for help. Reply STOP at any time to opt out of further messages.
- This confirmation is not a condition of purchasing any goods or services.
Full program terms: cosmoai.tech/terms and our cosmoai.tech/privacy.
Mobile phone numbers and SMS opt-in data collected through this program are not shared with third parties or affiliates for their own marketing purposes.